IT emergency help for businesses - Oldenburg & surrounding area
Server down? Data encrypted? Emails gone.
Stay calm - and don't rush. The initial assessment by phone is free. We tell you the price before every job.
8am-6pm - you reach a technician directly. Outside those hours: use the callback form, we'll reach out to you first.
Prefer a callback?
Calling is fastest. If you'd rather have us call you: enter your number - we'll get back to you right away.
Before you do anything
The first 10 minutes decide it.
1
Unplug from the network
Disconnect affected computers and servers from the network (unplug LAN cables, turn off Wi-Fi). Do not shut down - that can destroy traces and data.
2
Don't delete or reinstall anything
Don't run recovery tools on the affected drive, don't reinstall Windows. Every write access can permanently destroy your data.
3
Don't pay, don't click anything
If you receive extortion messages: don't reply, don't pay. Photograph the message and leave it as is - it's evidence and helps with the analysis.
4
Call us
Tell us on the phone what happened. The initial assessment is free - afterwards you'll know what to do and what it costs.
Why businesses call us
Typical IT emergencies.
Data encrypted / extortion email
Ransomware stopped, systems isolated, recovery from backup checked - before more is lost.
Server or network down
Business at a standstill, no one can access orders or invoices? We first stabilize what you need to keep working.
Files gone, drive failed
Accidentally deleted, hard drive or NAS acting up? Hands off the device - we check what can still be saved.
Email account hacked
Account hijacked, customers getting strange emails? We lock accounts, change passwords, contain the damage.
How it works
From your call to a running business again.
1
Call us
You reach a technician directly. No call center, no ticket.
2
Initial assessment
On the phone, free of charge. You find out immediately: how serious is it, what needs to happen now?
3
Stabilize & recover
We quote the price before starting. Then: secure systems, recover data, get your business running again.
4
Secure it
Afterwards we find out how it happened - and make sure it doesn't happen again.
Who's behind this
Benjamin Kötting.
IT entrepreneur from the Oldenburg region. No corporation, no call center. You call - I pick up.
And afterwards?
So it never happens again.
Most IT emergencies give warning signs: no tested backup, open access points, outdated systems. After the job, we check exactly that - the IT security check is free and takes 15 minutes.
Get the free security checkIt's on fire right now?
Then don't waste time with forms. Call us - the initial assessment is free.