Your processes run.
We keep them stable.
Digital process automation with custom logic. We analyze, build, and integrate — and ensure your workflows stay stable even when APIs change.
The Reality
Why automation breaks down
The pattern is always the same
Initial setup works. Then APIs change, requirements shift, and suddenly nobody knows who's responsible for keeping it running.APIs change without warning
A provider updates their API. Your workflow stops working. Someone has to fix it manually — if they even notice in time.
Processes become undocumented
The person who built it left. Nobody knows exactly how it works. Changing anything feels risky.
No-code tools hit their limits
Your requirements grew beyond what drag-and-drop can handle. You need custom logic, but nobody has time to maintain it.
Nobody owns operational responsibility
Setup was quick. But who monitors it? Who fixes it when something breaks? Who ensures it still works after six months?
We take operational responsibility
Not just consulting. Not just implementation. We ensure your processes stay stable over time — because that's what you actually need.Custom logic when you need it
Some processes require more than drag-and-drop. We build custom automation logic in Python or TypeScript — with proper error handling, logging, and testing.
System integrations that last
We connect your systems with clean, maintainable code. When APIs change, we adapt the integration. That's part of our job.
Operational continuity
We don't just build and leave. We monitor, maintain, and ensure your processes keep running. API breaks, dependency updates, security patches — our responsibility.
Documentation as standard
Every workflow is documented. Every decision explained. No tribal knowledge, no single points of failure.
"In the care sector, we work with highly sensitive health data – security is not optional, it's mandatory. With koetting.io, we built a care platform designed for privacy and compliance from the ground up. The team not only set up the technical infrastructure solidly but also designed the process logic to be transparent and maintainable. What's particularly valuable: the protection of sensitive data was built in from the start – not added as an afterthought. We feel technically and legally on solid ground."
Philipp Zell
CEO, care pioneers GmbH
What's Included
Setup & Ongoing Assurance
Two distinct phases: Engineering work to build it right, and operational assurance to keep it running.
Process Analysis
We analyze your current process, identify automation potential, and design a solution that fits your requirements.
Architecture & Design
We design the workflow architecture with clear boundaries, error handling strategies, and integration patterns.
Implementation & Integration
We build the workflow with custom logic where needed, integrate with your systems, and deploy it to your infrastructure.
Process Monitoring
Continuous monitoring of workflow execution. We detect issues before they impact your operations.
API Change Management
When external systems change their APIs, we adapt your workflows. That's covered by the retainer — not billed separately.
Bug Fixing & Maintenance
If something breaks, we fix it. Security updates, dependency maintenance, bug fixes — all part of ongoing assurance.
Boundaries
What triggers a new setup
Clear scope boundaries
The retainer covers stability and maintenance. New features or significant changes require a separate setup engagement. This keeps pricing predictable for both sides.New processes
Building an entirely new workflow is engineering work, not maintenance. This requires a new setup engagement.
New system integrations
Connecting to a new external system means new analysis, authentication setup, and integration logic. That's a new project.
Structural changes
Fundamental changes to how a process works (different logic, different data flow) require re-engineering.
How we work together
From initial analysis to stable operation. A structured process with clear handoff points.
Architecture Call
In 30-45 minutes, we assess whether this makes sense. We discuss your process, current pain points, and what you're trying to achieve.
Process Analysis
We analyze your current process, map dependencies, identify automation potential, and define clear scope boundaries.
Design & Proposal
We design the workflow architecture and provide a concrete proposal with scope, timeline, and what's included in ongoing assurance.
Implementation
We build the workflow, integrate with your systems, test thoroughly, and document everything. You have visibility throughout.
Go-Live & Handoff
We deploy to your infrastructure, verify everything works as expected, and hand over operational monitoring to our team.
Ongoing Assurance
We monitor execution, handle API changes, fix bugs, and ensure the workflow stays stable. You focus on your business.
FAQ
Common Questions
The questions we hear in most initial conversations.
Why do I need Managed Hosting first?
We only build workflows on infrastructure we operate. This isn't upselling — it's the only way we can guarantee stability. If we don't control the environment, we can't ensure the process keeps running.
Can you work with our existing automation platform?
If you already run your own n8n, Make, or similar platform, we can build workflows there. But we need operational access to monitor and maintain them. If you're using a SaaS version, we typically recommend moving to a self-hosted setup we operate.
What happens when an API changes?
We monitor for API changes and deprecation notices. When something breaks, we fix it — that's covered by the retainer. You don't get a surprise bill because a provider changed their API.
How do you handle errors and failures?
Every workflow has proper error handling and monitoring. If something fails, we get alerted. Depending on the error type, we either fix it automatically or notify you with a recommended action.
Can I make changes to the workflow myself?
Everything runs in your infrastructure, so technically yes. But we recommend coordinating changes with us. Undocumented modifications can break monitoring and make it harder for us to maintain.
What if we want to end the engagement?
All workflows are documented and live in your infrastructure. You can hand them over to another provider or manage them internally. There's no lock-in.
How long does implementation take?
Depends on complexity. Simple workflows: 1-2 weeks. Complex integrations with multiple systems: 4-6 weeks. We'll give you a realistic timeline after the analysis phase.
What does the retainer actually cover?
Monitoring, API change management, bug fixes, security updates, and dependency maintenance. What it doesn't cover: new workflows, new system integrations, or fundamental changes to existing logic.
Does this fit your situation?
In a short conversation, we'll assess whether and how we can help.
No obligation, no sales pitch — just an honest assessment.